EU Shipping Terms

Please be aware that if your product is held or delayed in customs we (Poliquin EU) or the courier cannot get more updates than what will appear of your tracking info. Customs are an entity of their own as with new Brexit laws they are sometimes extremely slow at processing orders. Any delays outside of our standard stated delivery times due to customs we cannot accept as our responsibility. We cannot contact them to speed up your order. 

When you Complete your order and tick the checkbox you are accepting the Terms as stated above. Please be aware of this when you are ordering to the EU.

For more on our Shipping Terms and Conditions - click HERE.